:root {
    --navy-950: #08172d;
    --navy-900: #0d2340;
    --navy-800: #14365e;
    --blue-700: #1d5fae;
    --blue-600: #2878cf;
    --blue-100: #eaf3ff;
    --gold-500: #d9a72e;
    --teal-600: #087e7a;
    --ink: #162235;
    --muted: #66758a;
    --line: #dde5ee;
    --surface: #ffffff;
    --canvas: #f4f7fb;
    --success: #198754;
    --danger: #c53b45;
    --warning: #b76a00;
    --shadow: 0 18px 48px rgba(13, 35, 64, .10);
    --shadow-soft: 0 8px 24px rgba(13, 35, 64, .07);
    --radius: 20px;
}

* { box-sizing: border-box; }
html { color-scheme: light; }
body { margin: 0; background: var(--canvas); color: var(--ink); font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif; line-height: 1.5; }
a { color: inherit; text-decoration: none; }
button, input, textarea, select { font: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
svg { width: 1.5rem; height: 1.5rem; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }

.site-shell { min-height: 100vh; display: flex; flex-direction: column; }
.topbar { position: sticky; top: 0; z-index: 30; min-height: 78px; display: grid; grid-template-columns: auto 1fr auto; align-items: center; gap: 30px; padding: 0 4vw; background: rgba(255,255,255,.94); border-bottom: 1px solid rgba(221,229,238,.9); backdrop-filter: blur(18px); }
.brand { display: inline-flex; align-items: center; gap: 12px; min-width: max-content; }
.brand-mark { width: 44px; height: 44px; display: inline-grid; place-items: center; flex: 0 0 44px; border-radius: 14px; background: linear-gradient(145deg, var(--navy-800), var(--blue-600)); color: white; font-weight: 800; letter-spacing: -.04em; box-shadow: 0 8px 20px rgba(29,95,174,.24); }
.brand strong, .brand small { display: block; }
.brand strong { font-size: 15px; letter-spacing: .015em; }
.brand small { color: var(--muted); font-size: 12px; margin-top: -1px; }
.topnav { justify-self: center; display: flex; align-items: center; gap: 6px; padding: 5px; border-radius: 999px; background: #f1f5fa; }
.topnav a { padding: 9px 16px; border-radius: 999px; color: #56677d; font-size: 14px; font-weight: 650; transition: .18s ease; }
.topnav a:hover, .topnav a.active { background: white; color: var(--navy-900); box-shadow: 0 3px 10px rgba(13,35,64,.08); }
.user-menu { display: flex; align-items: center; gap: 10px; }
.avatar { width: 38px; height: 38px; display: grid; place-items: center; border-radius: 50%; background: var(--blue-100); color: var(--blue-700); font-weight: 800; }
.user-copy strong, .user-copy small { display: block; max-width: 160px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.user-copy strong { font-size: 13px; }.user-copy small { font-size: 11px; color: var(--muted); }

.page-wrap { width: min(1480px, 92vw); margin: 0 auto; padding: 34px 0 60px; flex: 1; }
.footer { display: flex; justify-content: space-between; gap: 20px; padding: 24px 4vw; background: var(--navy-950); color: #c9d6e5; font-size: 12px; }

.button { border: 0; cursor: pointer; display: inline-flex; justify-content: center; align-items: center; gap: 9px; padding: 11px 17px; border-radius: 12px; font-weight: 700; transition: transform .16s ease, box-shadow .16s ease, background .16s ease; }
.button:hover { transform: translateY(-1px); }
.button-primary { background: linear-gradient(135deg, var(--blue-700), var(--blue-600)); color: white; box-shadow: 0 9px 22px rgba(29,95,174,.24); }
.button-primary:hover { box-shadow: 0 12px 28px rgba(29,95,174,.32); }
.button-light { background: white; color: var(--navy-900); box-shadow: 0 10px 30px rgba(0,0,0,.13); }
.button-glass { color: white; background: rgba(255,255,255,.12); border: 1px solid rgba(255,255,255,.25); }
.button-quiet { background: transparent; color: var(--muted); }.button-quiet:hover { background: #f1f5fa; color: var(--ink); }
.button-small { padding: 8px 10px; font-size: 12px; }.button-large { padding: 13px 20px; min-height: 50px; }.button-full { width: 100%; }.button-count { min-width: 24px; padding: 2px 7px; border-radius: 999px; background: rgba(255,255,255,.18); font-size: 12px; }
.button-icon { font-size: 23px; line-height: 0; }

.eyebrow { display: block; color: var(--blue-700); font-size: 11px; font-weight: 800; letter-spacing: .12em; text-transform: uppercase; margin-bottom: 7px; }.eyebrow.light { color: #a9cbf4; }
.muted { color: var(--muted); }.text-link, .back-link { color: var(--blue-700); font-weight: 700; font-size: 13px; }.text-link:hover, .back-link:hover { text-decoration: underline; }

.hero { min-height: 330px; position: relative; overflow: hidden; display: grid; grid-template-columns: 1fr auto; align-items: end; gap: 30px; padding: 58px; border-radius: 28px; background: radial-gradient(circle at 92% 10%, rgba(67,150,236,.52), transparent 28%), radial-gradient(circle at 5% 100%, rgba(8,126,122,.38), transparent 30%), linear-gradient(125deg, var(--navy-950), var(--navy-800) 62%, #1e5e9f); color: white; box-shadow: 0 28px 70px rgba(8,23,45,.21); }
.hero::after { content: ''; position: absolute; right: -80px; top: -160px; width: 430px; height: 430px; border: 1px solid rgba(255,255,255,.14); border-radius: 50%; box-shadow: 0 0 0 52px rgba(255,255,255,.035), 0 0 0 105px rgba(255,255,255,.025); }
.hero-copy { position: relative; z-index: 2; align-self: center; }.hero h1 { margin: 0; max-width: 800px; font-size: clamp(38px, 4.4vw, 65px); line-height: 1.02; letter-spacing: -.045em; }.hero-copy > p { margin: 16px 0 26px; color: #d8e6f5; font-size: 18px; }.hero-actions { display: flex; flex-wrap: wrap; gap: 11px; }
.status-card { position: relative; z-index: 2; min-width: 310px; display: grid; grid-template-columns: auto 1fr; gap: 0 12px; padding: 17px 19px; border-radius: 17px; background: rgba(6,21,41,.48); border: 1px solid rgba(255,255,255,.16); backdrop-filter: blur(12px); }.status-dot { width: 11px; height: 11px; margin-top: 5px; border-radius: 50%; background: #56d38b; box-shadow: 0 0 0 6px rgba(86,211,139,.13); }.status-card strong, .status-card span { display: block; }.status-card strong { font-size: 13px; }.status-card span { color: #cfe0f2; font-size: 12px; }.status-card small { grid-column: 2; margin-top: 5px; color: #8fa9c7; }

.section-block { margin-top: 45px; }.section-heading { display: flex; justify-content: space-between; align-items: end; gap: 35px; margin-bottom: 19px; }.section-heading h2, .panel-header h2 { margin: 0; font-size: 25px; letter-spacing: -.025em; }.section-heading p { margin: 0 0 2px; color: var(--muted); font-size: 14px; }
.app-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 17px; }.app-card { min-height: 210px; position: relative; overflow: hidden; display: flex; flex-direction: column; padding: 26px; border-radius: var(--radius); background: white; border: 1px solid var(--line); box-shadow: var(--shadow-soft); transition: transform .2s ease, box-shadow .2s ease, border-color .2s ease; }.app-card:hover { transform: translateY(-4px); box-shadow: var(--shadow); border-color: #c3d5e9; }.app-card::after { content: ''; position: absolute; width: 140px; height: 140px; right: -58px; bottom: -63px; border-radius: 50%; background: var(--blue-100); opacity: .75; }.app-card-help { color: white; border: none; background: linear-gradient(145deg, #184d87, #2878cf); }.app-card-help::after { background: rgba(255,255,255,.10); }.accent-teal .app-icon { color: var(--teal-600); background: #e5f7f5; }.accent-gold .app-icon { color: #986e0c; background: #fff3d6; }
.app-icon { width: 50px; height: 50px; display: grid; place-items: center; border-radius: 15px; background: var(--blue-100); color: var(--blue-700); margin-bottom: 22px; }.app-card-help .app-icon { background: rgba(255,255,255,.14); color: white; }.app-card-copy { position: relative; z-index: 2; }.app-kicker { color: var(--muted); font-size: 10px; text-transform: uppercase; font-weight: 800; letter-spacing: .12em; }.app-card-help .app-kicker, .app-card-help p { color: #d9e9fb; }.app-card h3 { margin: 3px 0 7px; font-size: 21px; letter-spacing: -.025em; }.app-card p { max-width: 420px; margin: 0; color: var(--muted); font-size: 13px; }.app-arrow { position: absolute; z-index: 2; right: 24px; top: 25px; font-size: 23px; color: #8296ac; }.app-card-help .app-arrow { color: white; }

.dashboard-columns { display: grid; grid-template-columns: 1.15fr .85fr; gap: 20px; margin-top: 42px; }.panel-card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow-soft); }.panel-header { display: flex; justify-content: space-between; align-items: center; gap: 20px; padding: 25px 26px 18px; }.ticket-row { display: grid; grid-template-columns: auto 1fr auto; gap: 14px; align-items: center; padding: 16px 26px; border-top: 1px solid #edf1f6; transition: background .16s ease; }.ticket-row:hover { background: #f8fbff; }.ticket-symbol { width: 40px; height: 40px; display: grid; place-items: center; border-radius: 12px; color: var(--blue-700); background: var(--blue-100); }.ticket-symbol svg { width: 20px; }.ticket-main strong, .ticket-main span { display: block; }.ticket-main strong { font-size: 14px; }.ticket-main span { margin-top: 3px; color: var(--muted); font-size: 11px; }
.status-pill { display: inline-flex; align-items: center; justify-content: center; min-width: max-content; padding: 6px 9px; border-radius: 999px; font-size: 10px; font-weight: 800; letter-spacing: .025em; background: #edf2f7; color: #576a80; }.status-new { background: #e8f2ff; color: #1762ab; }.status-assigned { background: #ede9ff; color: #6442b9; }.status-in_progress { background: #fff1d6; color: #956000; }.status-waiting_employee { background: #ffeadc; color: #a34812; }.status-waiting_vendor { background: #f0e8ff; color: #6843a8; }.status-resolved { background: #def5e8; color: #147348; }.status-closed { background: #edf0f3; color: #5b6876; }
.notice { display: grid; grid-template-columns: auto 1fr; gap: 13px; padding: 16px 26px; border-top: 1px solid #edf1f6; }.notice-mark { width: 36px; height: 36px; display: grid; place-items: center; border-radius: 11px; background: #edf4fc; color: var(--blue-700); }.notice-mark svg { width: 18px; }.notice h3 { margin: 0 0 4px; font-size: 14px; }.notice p { margin: 0 0 6px; color: var(--muted); font-size: 12px; }.notice small { color: #8a98a9; font-size: 10px; }.notice-urgent { background: #fff8f7; }.notice-urgent .notice-mark { color: var(--danger); background: #ffe8e7; }.notice-important .notice-mark { color: #956000; background: #fff1d6; }

.guides-strip { margin-top: 22px; display: grid; grid-template-columns: .75fr 1.25fr; gap: 30px; align-items: center; padding: 32px; border-radius: var(--radius); background: linear-gradient(120deg, #123354, #0d2340); color: white; }.guides-strip h2 { margin: 0; font-size: 22px; }.guide-links { display: grid; grid-template-columns: repeat(3, 1fr); gap: 9px; }.guide-links a { display: flex; justify-content: space-between; gap: 15px; padding: 15px; border: 1px solid rgba(255,255,255,.14); border-radius: 13px; background: rgba(255,255,255,.06); font-size: 12px; font-weight: 700; }.guide-links a:hover { background: rgba(255,255,255,.11); }

.flash { margin-bottom: 18px; display: flex; justify-content: center; gap: 8px; padding: 13px 16px; border-radius: 13px; font-size: 13px; }.flash-success { color: #12643f; background: #e4f7ec; border: 1px solid #c7ead5; }.flash-error { color: #9c3038; background: #fff0f1; border: 1px solid #f3cdd1; }

.page-heading { max-width: 900px; margin: 8px auto 30px; text-align: center; }.page-heading .back-link { display: block; margin-bottom: 25px; }.page-heading h1, .ticket-detail-heading h1 { margin: 0; font-size: clamp(32px, 4vw, 50px); letter-spacing: -.045em; line-height: 1.05; }.page-heading > p, .ticket-detail-heading > div > p { margin: 14px auto 0; max-width: 720px; color: var(--muted); }.page-heading-row { max-width: none; display: flex; text-align: left; justify-content: space-between; align-items: end; }.page-heading-row p { margin-left: 0; }
.request-form { max-width: 1180px; margin: auto; }.form-section { margin-bottom: 18px; padding: 28px; border-radius: var(--radius); background: white; border: 1px solid var(--line); box-shadow: var(--shadow-soft); }.form-step { display: flex; gap: 15px; align-items: center; margin-bottom: 22px; }.form-step > span { width: 38px; height: 38px; display: grid; place-items: center; border-radius: 12px; background: var(--navy-900); color: white; font-weight: 800; }.form-step h2 { margin: 0; font-size: 21px; }.form-step p { margin: 2px 0 0; color: var(--muted); font-size: 12px; }
.category-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 10px; }.category-option input { position: absolute; opacity: 0; pointer-events: none; }.category-card { min-height: 162px; position: relative; display: flex; flex-direction: column; padding: 18px; border: 2px solid #e5ebf2; border-radius: 15px; cursor: pointer; transition: .16s ease; }.category-card:hover { border-color: #aac7e7; background: #fafdff; }.category-option input:checked + .category-card { border-color: var(--blue-600); background: #f0f7ff; box-shadow: 0 0 0 3px rgba(40,120,207,.09); }.category-icon { width: 38px; height: 38px; display: grid; place-items: center; border-radius: 11px; background: var(--blue-100); color: var(--blue-700); margin-bottom: 11px; }.category-icon svg { width: 20px; }.category-card strong { font-size: 13px; }.category-card small { margin-top: 4px; color: var(--muted); font-size: 10px; line-height: 1.4; }.category-check { position: absolute; right: 11px; top: 11px; width: 22px; height: 22px; display: none; place-items: center; border-radius: 50%; background: var(--blue-600); color: white; font-size: 12px; }.category-option input:checked + .category-card .category-check { display: grid; }
.form-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 18px; }.field { display: flex; flex-direction: column; gap: 7px; }.field-wide { grid-column: 1/-1; }.field > span { color: #2b3c51; font-size: 12px; font-weight: 750; }.field em { color: #8b98a8; font-style: normal; font-weight: 500; }.field input, .field textarea, .field select { width: 100%; border: 1px solid #ccd7e3; border-radius: 11px; background: white; color: var(--ink); padding: 12px 13px; outline: none; transition: border .16s ease, box-shadow .16s ease; }.field textarea { resize: vertical; }.field input:focus, .field textarea:focus, .field select:focus { border-color: var(--blue-600); box-shadow: 0 0 0 4px rgba(40,120,207,.10); }.field small { color: #8795a5; font-size: 10px; }
.impact-options { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }.impact-options input { position: absolute; opacity: 0; }.impact-options label > span { display: block; padding: 17px; border: 2px solid #e5ebf2; border-radius: 14px; cursor: pointer; }.impact-options input:checked + span { border-color: var(--blue-600); background: #f0f7ff; }.impact-options strong, .impact-options small { display: block; }.impact-options small { color: var(--muted); margin-top: 3px; }
.submit-bar { position: sticky; z-index: 20; bottom: 15px; display: flex; justify-content: space-between; align-items: center; gap: 20px; margin-top: 22px; padding: 17px 20px; border-radius: 17px; background: rgba(255,255,255,.95); border: 1px solid var(--line); box-shadow: 0 16px 50px rgba(13,35,64,.18); backdrop-filter: blur(14px); }.submit-bar strong, .submit-bar span { display: block; }.submit-bar span { color: var(--muted); font-size: 11px; }

.request-list-card { overflow: hidden; }.request-list-item { display: grid; grid-template-columns: 115px minmax(260px,1fr) 180px auto 25px; gap: 18px; align-items: center; padding: 20px 24px; border-bottom: 1px solid #edf1f6; transition: background .16s ease; }.request-list-item:hover { background: #f8fbff; }.request-reference span, .request-reference small, .request-title strong, .request-title span, .request-assignee strong, .request-assignee small { display: block; }.request-reference span { color: var(--blue-700); font-size: 12px; font-weight: 800; }.request-reference small, .request-title span, .request-assignee small { color: var(--muted); font-size: 10px; }.request-title strong { font-size: 14px; }.request-assignee strong { margin-top: 2px; font-size: 12px; }.row-arrow { color: #8ba0b7; font-size: 20px; }.simple-pagination { display: flex; justify-content: space-between; padding: 18px 24px; color: var(--muted); font-size: 12px; }.simple-pagination a { color: var(--blue-700); font-weight: 700; }
.empty-state { padding: 70px 25px; text-align: center; }.empty-state.compact { padding: 35px 20px; }.empty-icon { width: 48px; height: 48px; display: grid; place-items: center; margin: 0 auto 12px; border-radius: 50%; background: #e5f7ed; color: var(--success); font-weight: 900; }.empty-state h2, .empty-state h3 { margin: 0 0 7px; }.empty-state p { margin: 0 auto 18px; max-width: 500px; color: var(--muted); font-size: 13px; }

.ticket-detail-heading { display: flex; justify-content: space-between; gap: 30px; align-items: end; margin: 8px 0 28px; }.ticket-title-line { display: flex; align-items: center; gap: 10px; margin: 21px 0 8px; }.ticket-title-line > span:first-child { color: var(--blue-700); font-size: 12px; font-weight: 800; }.assigned-card { min-width: 250px; padding: 17px 19px; border-radius: 15px; background: white; border: 1px solid var(--line); box-shadow: var(--shadow-soft); }.assigned-card span, .assigned-card strong, .assigned-card small { display: block; }.assigned-card span, .assigned-card small { color: var(--muted); font-size: 10px; }.assigned-card strong { margin: 4px 0; font-size: 14px; }.ticket-detail-grid { display: grid; grid-template-columns: minmax(0,1fr) 300px; gap: 20px; }.conversation-card { overflow: hidden; }.conversation { padding: 5px 25px 25px; }.message { display: flex; gap: 12px; margin: 20px 0; }.message-avatar { width: 38px; height: 38px; flex: 0 0 38px; display: grid; place-items: center; border-radius: 12px; background: var(--blue-100); color: var(--blue-700); font-size: 12px; font-weight: 800; }.message-it .message-avatar { background: var(--navy-900); color: white; }.message-bubble { flex: 1; max-width: 780px; padding: 15px 17px; border-radius: 4px 16px 16px 16px; background: #f3f6fa; }.message-it .message-bubble { background: #edf6ff; }.message-meta { display: flex; justify-content: space-between; gap: 15px; margin-bottom: 7px; }.message-meta strong { font-size: 12px; }.message-meta span { color: var(--muted); font-size: 10px; }.message-bubble p, .resolution-box p { margin: 0; font-size: 13px; white-space: normal; }.resolution-box { margin: 20px 0 0 50px; padding: 17px; border-left: 4px solid var(--success); border-radius: 10px; background: #eaf8f0; }.resolution-box strong { color: #12643f; font-size: 12px; }.reply-form { padding: 20px 25px 25px; border-top: 1px solid #edf1f6; }.reply-form .button { margin-top: 11px; }.ticket-sidebar { display: flex; flex-direction: column; gap: 15px; }.detail-list { padding: 22px; }.detail-list h3 { margin: 0 0 15px; }.detail-list dl { margin: 0; }.detail-list dl > div { display: flex; justify-content: space-between; gap: 15px; padding: 11px 0; border-top: 1px solid #edf1f6; }.detail-list dt { color: var(--muted); font-size: 11px; }.detail-list dd { margin: 0; text-align: right; font-size: 11px; font-weight: 700; }.side-action-card { padding: 20px; border-radius: 16px; background: linear-gradient(145deg, var(--navy-900), var(--navy-800)); color: white; }.side-action-card span, .side-action-card strong { display: block; }.side-action-card span { color: #bed1e8; font-size: 11px; }.side-action-card strong { margin-top: 5px; font-size: 13px; }

.login-page { min-height: 100vh; background: var(--navy-950); }.login-shell { min-height: 100vh; display: grid; grid-template-columns: minmax(470px, .95fr) 1.05fr; }.login-story { position: relative; overflow: hidden; display: flex; flex-direction: column; justify-content: space-between; padding: 55px 6vw; color: white; background: radial-gradient(circle at 85% 15%, rgba(40,120,207,.55), transparent 28%), radial-gradient(circle at 0 95%, rgba(8,126,122,.42), transparent 32%), linear-gradient(145deg, #071528, #12375e); }.login-story::after { content: ''; position: absolute; width: 500px; height: 500px; left: -270px; bottom: -300px; border: 1px solid rgba(255,255,255,.15); border-radius: 50%; box-shadow: 0 0 0 60px rgba(255,255,255,.035), 0 0 0 120px rgba(255,255,255,.02); }.brand-light small { color: #b9cce2; }.login-message { position: relative; z-index: 2; max-width: 680px; }.login-message h1 { margin: 0; font-size: clamp(43px, 5.2vw, 74px); line-height: .99; letter-spacing: -.055em; }.login-message p { max-width: 580px; color: #c6d8ea; font-size: 17px; }.login-features { position: relative; z-index: 2; display: flex; flex-wrap: wrap; gap: 12px; }.login-features span { padding: 9px 12px; border: 1px solid rgba(255,255,255,.15); border-radius: 999px; background: rgba(255,255,255,.06); color: #d4e1ef; font-size: 11px; }
.login-card-wrap { display: grid; place-items: center; padding: 35px; background: #f3f7fb; }.login-card { width: min(465px, 100%); padding: 42px; border-radius: 24px; background: white; border: 1px solid var(--line); box-shadow: 0 30px 80px rgba(8,23,45,.15); }.login-card h2 { margin: 0 0 7px; font-size: 28px; letter-spacing: -.035em; }.login-card > .muted { margin: 0 0 26px; font-size: 12px; }.login-card .field { margin-top: 16px; }.check-row { display: flex; gap: 8px; align-items: center; margin: 16px 0 20px; color: var(--muted); font-size: 11px; }.form-alert { margin: 15px 0; padding: 11px 12px; border-radius: 10px; color: #9c3038; background: #fff0f1; font-size: 11px; }.login-help { margin: 18px 0 0; color: var(--muted); text-align: center; font-size: 10px; }.mobile-brand { display: none; }

@media (max-width: 1100px) {
    .topbar { grid-template-columns: auto 1fr; }.topnav { order: 3; grid-column: 1/-1; width: 100%; justify-content: center; margin-bottom: 10px; }.user-menu { justify-self: end; }
    .hero { grid-template-columns: 1fr; }.status-card { min-width: 0; width: min(430px,100%); }.app-grid { grid-template-columns: 1fr 1fr; }.app-card-help { grid-column: 1/-1; min-height: 190px; }.dashboard-columns { grid-template-columns: 1fr; }.category-grid { grid-template-columns: repeat(3,1fr); }.ticket-detail-grid { grid-template-columns: 1fr; }.ticket-sidebar { display: grid; grid-template-columns: 1fr 1fr; }.login-shell { grid-template-columns: .9fr 1.1fr; }
}

@media (max-width: 760px) {
    .topbar { min-height: 67px; padding: 10px 4vw; gap: 10px; }.brand strong { font-size: 13px; }.brand-mark { width: 39px; height: 39px; flex-basis: 39px; }.user-copy, .topbar .button-quiet { display: none; }.topnav { overflow-x: auto; justify-content: flex-start; }.topnav a { padding: 8px 13px; white-space: nowrap; }.page-wrap { width: min(94vw, 700px); padding-top: 18px; }.hero { min-height: 390px; padding: 32px 24px; border-radius: 22px; }.hero h1 { font-size: 41px; }.hero-copy > p { font-size: 15px; }.hero-actions .button { width: 100%; }.section-heading { align-items: start; flex-direction: column; gap: 5px; }.app-grid { grid-template-columns: 1fr; }.app-card-help { grid-column: auto; }.dashboard-columns { margin-top: 28px; }.guides-strip { grid-template-columns: 1fr; }.guide-links { grid-template-columns: 1fr; }.footer { flex-direction: column; }.page-heading-row, .ticket-detail-heading { align-items: stretch; flex-direction: column; }.page-heading-row .button { width: 100%; }.category-grid { grid-template-columns: 1fr 1fr; }.form-grid { grid-template-columns: 1fr; }.field-wide { grid-column: auto; }.impact-options { grid-template-columns: 1fr; }.submit-bar { align-items: stretch; flex-direction: column; bottom: 8px; }.request-list-item { grid-template-columns: 90px 1fr auto; gap: 10px; }.request-assignee, .request-list-item .row-arrow { display: none; }.request-list-item .status-pill { grid-column: 2; justify-self: start; }.ticket-sidebar { display: flex; }.conversation { padding-left: 15px; padding-right: 15px; }.message-bubble { padding: 13px; }.message-avatar { width: 32px; height: 32px; flex-basis: 32px; }.resolution-box { margin-left: 0; }.login-shell { display: block; background: #f3f7fb; }.login-story { display: none; }.login-card-wrap { min-height: 100vh; padding: 22px; }.login-card { padding: 30px 24px; }.mobile-brand { display: flex; align-items: center; gap: 10px; margin-bottom: 28px; font-size: 13px; }.category-card { min-height: 150px; }.panel-header { padding-left: 18px; padding-right: 18px; }.ticket-row { padding-left: 18px; padding-right: 18px; grid-template-columns: auto 1fr; }.ticket-row .status-pill { grid-column: 2; justify-self: start; }.notice { padding-left: 18px; padding-right: 18px; }
}

@media (max-width: 480px) {
    .category-grid { grid-template-columns: 1fr; }.category-card { min-height: 120px; }.form-section { padding: 20px 16px; }.hero h1 { font-size: 36px; }.request-list-item { grid-template-columns: 1fr; }.request-reference { display: flex; justify-content: space-between; }.request-list-item .status-pill { grid-column: auto; }.section-heading h2, .panel-header h2 { font-size: 21px; }
}

@media (prefers-reduced-motion: reduce) { * { scroll-behavior: auto !important; transition: none !important; } }